SmartMLS Stats FAQs

The Data

Where does the data come from?
​All data is streamed in real-time via SmartMLS's data feed.

How often is the data updated?
​Typically, new listings, pending transactions and closed data are updated daily. Additionally, several dashboards are configured to provide data on a weekly basis. 
 
When is the data for Monthly Reports complete?
Although data updates from the MLS in real-time, sales data can be a little trickier because listings are not always marked Closed in the MLS immediately after the closing occurs. The previous month's sales are often not fully reported until a week or two into the following month. For this reason, it behooves you to wait until the 10th-15th of the month to run those market reports from the system.

What if data totals do not match those I see from other tools I use?
In some cases, total counts may differ slightly from those generated in other sources. This is usually due to the specific property subtypes included in each system's count or from certain filters SmartMLS Stats applies to eliminate records that may not be reflective of the larger market (such as transfers for $1 or large price outliers). These situations will show a slight discrepancy in final counts but will not significantly influence larger market trends.

What are the Migration Reports?
Migration Reports are comprehensive reports detailing relocation activity into and out of CT (including migration patterns of sellers who have left the state after selling their property), broken down by county. Click here for more information.


Using the Portal

Can I use the data in my own marketing or reports?
Yes.  

How can I export the data?
​A download button is available on all dashboards and reports to allow you export to PDF. Some reports may take up to 15 seconds depending on size. A simple screen grab is easiest if you would like to clip particular element from the dashboard. This can done on Mac (Command + Shift+4)  or PC (Windows + Shift +S).

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How can I print from SmartMLS Stats?
​To print a report, you must first download it. A download button is available on all dashboards and reports to allow you export to PDF. You can then print the PDF.


Can the portal be used on a mobile device?
​The dashboards are not currently optimized to run searches on mobile. However, both market reports and dashboards are sized for a perfect fit to be read and viewed on your device. Simply drag/paste the content into email or your messaging app (to send by text). 

Does the platform work on all browsers?
​All dashboards and reports should function as intended on all of the most popular, newer browsers (Chrome, Safari, etc.). If there is an instance where something appears to be not fitting/functioning correctly, check to make sure your browser is up-to-date. 

What if the portal seems to be loading slowly?
Some queries run large amounts of data, which can affect performance speeds. Minimizing the number of windows you have open or simply restarting your browser can speed up certain dashboards significantly.

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